Privacy Policy

Effective Date: 01/06/2023

At JOV, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect when you use our website, how we use and protect that information, and your rights regarding the information you provide to us. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you visit our website, we may collect personal information that you voluntarily provide to us, such as your name, email address, and any other information you choose to share with us when subscribing to our newsletter or contacting us through the provided contact details.

1.2 Non-Personal Information

We may also collect non-personal information automatically when you visit our website. This information may include your IP address, browser type, operating system, referring website, pages viewed, and the dates and times of your visits.

2. Use of Information

2.1 Personal Information

We may use the personal information you provide to us for the following purposes:

  • To send you our newsletter and other promotional materials if you have subscribed to our mailing list.
  • To respond to your inquiries and provide customer support.
  • To improve our website, products, and services based on your feedback and suggestions.
  • To comply with applicable legal obligations.

2.2 Non-Personal Information

The non-personal information we collect is used to analyze trends, administer the website, track users' movements, and gather demographic information for internal purposes. This information helps us enhance the user experience and improve our website's functionality.

3. Data Security

We take reasonable measures to protect the security and confidentiality of your personal information. However, please note that no data transmission over the internet or electronic storage method can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Third-Party Services

We may use third-party services, such as website analytics tools or mailing list management services, to collect, monitor, and analyze the information you provide or the data collected automatically. These third-party services have their own privacy policies and may use cookies and similar technologies to collect and track information about you. We encourage you to review the privacy policies of these third-party services before using them.

5. Disclosure of Information

We may disclose your personal information in the following circumstances:

  • To our trusted service providers who assist us in operating our website, conducting our business, or providing services to you.
  • To comply with legal obligations, such as responding to lawful requests and court orders.
  • To protect our rights, property, or safety, or the rights, property, or safety of others.

6. Your Rights

You have the right to:

  • Access and request a copy of the personal information we hold about you.
  • Update or correct your personal information if it is inaccurate or incomplete.
  • Withdraw your consent for the processing of your personal information.
  • Request the deletion of your personal information, subject to applicable legal requirements.
  • Opt-out of receiving marketing communications from us by following the instructions provided in each communication.

7. Children's Privacy

Our website is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.

8. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. Your continued use of our website after the changes have been made indicates your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Kortrijksesteenweg 189
9830 Sint-Martens-Latem

By using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.


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