about us


A luxury rug is not just decoration, not only an addition to your building. It is a testimonial in taste and character that expresses who you are. Therefore JoV takes your rug very personal, shaping all your wishes into an exclusive and unique piece that is 100% quality. That is 100% you.

The story of your JoV rug begins in nature, where we only pick the finest raw materials: wool. silk, linen, mohair, cotton... Their unique qualities - down to the tiniest part - will give each rug its strong, pure and beautiful heart.

And with the same respect for quality and detail we listen to all your wishes and desires. Together we open a world of possibilities to find your perfect match in material, color, design, shape... Being part of each production step, JoV presents an unrivalled flexibility - all the way from timing to delivery - to create an exclusive luxury rug that will complement you.


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discover our qualities

collection

JoV rugs are hand-tufted, handwoven, hand-knotted or hand-knitted with the utmost precision and the greatest care for even the smallest detail. Each rug takes our expert craftsmen 4 to 5 hours per square meter to create.

Designs

FAQ



All our handmade rugs are made with passion and care, to guarantee the quality and a good maintenance of your rug, please read following points of attention:

 

DELIVERY COMPLAINTS AND OTHER CLAIMS 

 

- After production all of our quality rugs undergo a strict quality control. 

- Should you still find a cause for complaint, please contact your dealer and do not put the rug into use. 

- Your claim will be handled with the utmost care and speed. 

- Direct visible defects at delivery (ex. damaged packaging) need to be marked on the document being forwarded.

- Indirect visible defects should be reported within 10 days after delivery. 

Possible varieties

- Artisan work is not an exact science, slight varieties may occur. 

- Due to the properties of natural yarns there is a possibility of slight differences in color and/or shape.

- Indemnity regarding slight differences in color and/or shape are not allowed. 

- Short fibers and excess of wool particles can flake of the rug, this is inherent to natural yarns.

- Fine yarns could come out of the rug, due to their fineness they might have escaped the binding. 

- Optical effects (shadow areas - shading) are a natural result of the rug structure and are therefore excluded from any claim. 

Warranty 

Damage due to external influences and/or pets is excluded from any claim. 

 


 

MAINTENANCE AND CLEANING ADVICE

 

When receiving your JoV rug

- Do not leave your rug rolled up (packed) for longer than a week after receipt.

- Remove packaging.

- Always keep the rug roll in horizontal position.

- After unrolling, let the natural yarns acclimate.

- Do not vacuum the rug too often or aggressive during the first 2 weeks.

Stain removal

- It is best to remove spills immediately.

- Use a knife or a spoon to remove excess spillage - always work from the outer edge of the spill towards the centre.

- Use a white clean rag to wipe the stain dry

- Dab with cold (sparkling)water or a small amount of benzine. 

- Wipe the stain dry with a clean cloth - always work from the outer edge of the spill towards the centre.

- If necessary, repeat these two previous steps. 

- Let the stain dry completely before repeating the cleaning. 

- After cleaning do not walk on the stain area for at least 24 hours. 

- Never use soaps or detergents. 

 

Daily care

- The best way to maintain your JoV rug is to vacuum it regularly.

- Vacuuming in all directions is the best way to clean the dense piles thoroughly and to air the yarns to raise back up again. 

- We strongly advise vacuum cleaners with a rotating brush element in order to guarantee the best result for your JoV rug, this element is available for each brand of vacuum cleaners.    

  This prevents the formation of lines and/or gangways.

  If lines and/or gangways would appear, it is important to comb the laying yarns back up again using a comb or a fork. 

  We strongly recommend this for rugs made with extra fine yarns such as mohair, as well as for lazy yarns such as cotton, lyocell and linen.                                                                    

  For further advise, don't hesitate to contact us.                                                            

- Dry environments can provoke ‘pilling’. Therefore is a humidity of 50 to 70% advised. 

 

Complete cleaning 

- we only recommend dry cleaning. 

- we strongly advise to contact a professional cleaning company.

 

 

 

media

Our catalogues:

Download catalogue 2017 (pdf)
Download catalogue 2015 (pdf)
Download catalogue 2013 (pdf)
Download catalogue 2011 (pdf)

The media room offers high resolution imagery, press releases (PDF) and other additional material on projects of or related to JoV.
Please mail your company coordinates to info@jovsales.be to request username and password.


contact

Jov
Plumerlaan 113
8900 Ieper
T.: +32 57 20 98 32
F.: +32 57 42 47 57
www.jov-design.com
Jo Vandenbussche
M.: +32 475 57 83 55
jov@jovsales.be
Gilles Vandenbussche
M.: +32 478 60 78 04
gil@jovsales.be
Charlotte Pottiez
M.: +32 471 76 26 03
charlotte@jovsales.be

Europe

Sweden

Dahl Agenturer AB
Östra Järnvägsgatan 23
SE-111 20 Stockholm
Alexander Dahl
M.: +46 70 510 02 09
T.: +46 8 665 70 41
F.: +46 8 665 70 16
alexander.dahl@dahlagenturer.se
www.dahlagenturer.se

Spain

JoV
Plumerlaan 113
8900 Ieper
Gilles Vandenbussche
M.: +32 478 60 78 04
T.: +32 57 20 98 32
F.: +32 57 42 47 57
info@jovsales.be
www.jov-design.com

United Kingdom

JoV
Plumerlaan 113
8900 Ieper
Gilles Vandenbussche
M.: +32 478 60 78 04
T.: +32 57 20 98 32
F.: +32 57 42 47 57
info@jovsales.be
www.jov-design.com

Switzerland

Andrax GmbH
Sunnehaldenstrasse 12 A
CH-8311 Brütten
André Bachmann
T.: +41 52 355 00 70
F.: +41 52 355 00 77
http://www.andrax.ch

Germany

Erich Drewing Handelsagentur
Krohstrasse 2
D-50968 Köln
Christiane Drewing
M.: + 49 15754274027
T.: +49 221 12062444
cd@agentur-drewing.de

Germany

Agentur Live In Style
70372 Stuttgart
Emese Weber
T.: +49 711 220 23 90
F.: +49 174 950 20 00
e.weber@livinstyle.de
http://www.agentur-livestyle.de

France

Modern Forms
1179 bd. du docteur Jean Bastide
30240 Le Grau du Roi
Jean-Marc Bouyssou
M.: +33 6 82 24 73 12
bouyssou.jeanmarc@gmail.com

The Netherlands

JoV
Plumerlaan 113
8900 Ieper
Gilles Vandenbussche
M.: +32 478 60 78 04
T.: +32 57 20 98 32
F.: +32 57 42 47 57
info@jovsales.be
www.jov-design.com

Belgium

JoV
Plumerlaan 113
8900 Ieper
Charlotte Pottiez
M.: 0032471762603
T.: +32 57 20 98 32
charlotte@jovsales.be
www.jov-design.com

World

Jov
Plumerlaan 113
8900 Ieper
T.: +32 57 20 98 32
F.: +32 57 42 47 57
www.jov-design.com
Jo Vandenbussche
M.: +32 475 57 83 55
jov@jovsales.be
Gilles Vandenbussche
M.: +32 478 60 78 04
gil@jovsales.be